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Welcome to Manny Tours
At Manny Tours, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us for tourism activities in the Dominican Republic.
1 Information We Collect
Personal Information
We may collect the following personal information:
- Contact Information: Name, email address, phone number, mailing address
- Travel Information: Passport details, travel dates, accommodation preferences
- Payment Information: Credit card details, billing information
- Special Requirements: Dietary restrictions, accessibility needs, medical information (when relevant)
Automatically Collected Information
- IP address, browser type, device information
- Website usage data, pages visited, time spent on site
- Location data (when permissions are granted)
2 How We Use Your Information
Service Delivery
- • Process and manage your bookings
- • Provide customer support
- • Coordinate transportation and activities
- • Send booking confirmations and updates
Marketing & Communication
- • Send promotional offers (with consent)
- • Share travel tips and destination guides
- • Conduct customer satisfaction surveys
- • Newsletter subscriptions
Legal & Safety
- • Comply with legal requirements
- • Ensure participant safety during activities
- • Verify identity for certain services
- • Maintain business records
Service Improvement
- • Analyze website usage patterns
- • Improve our services and offerings
- • Develop new tour packages
- • Personalize your experience
3 Information Sharing & Disclosure
We may share your information with:
Service Partners
Hotels, transportation providers, activity operators, and restaurants necessary to fulfill your bookings.
Payment Processors
Secure payment processing companies to handle transactions (we do not store full credit card information).
Legal Authorities
When required by law, court order, or to protect our rights and safety.
4 Data Security
Our Security Measures
We implement industry-standard security measures to protect your personal information:
- SSL encryption for data transmission
- Secure servers and restricted access
- Regular security audits and updates
- Staff training on data protection
5 Your Privacy Rights
Access & Correction
Request access to your personal data and correct any inaccuracies.
Data Portability
Request a copy of your data in a machine-readable format.
Opt-Out
Unsubscribe from marketing communications at any time.
Deletion
Request deletion of your personal data (subject to legal requirements).
Restriction
Request limitation on how we process your data.
Objection
Object to processing based on legitimate interests.
6 Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience:
Essential
Required for basic site functionality and security.
Analytics
Help us understand how visitors use our website.
Marketing
Used to deliver relevant advertisements and content.
7 International Data Transfers
Global Service Partners
As a tourism company operating in the Dominican Republic, we may transfer your data internationally to:
- International hotel chains and resorts
- Global payment processors and financial institutions
- Cloud service providers and technology platforms
We ensure appropriate safeguards are in place for all international transfers, including standard contractual clauses and adequacy decisions where applicable.
8 Contact Us
Questions About Your Privacy?
Our Commitment
We are committed to responding to privacy inquiries within 30 days. Our team will work with you to address any concerns and ensure your rights are respected according to applicable privacy laws.
Additional Information
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- • Posting the updated policy on our website
- • Sending email notifications to registered users
- • Displaying prominent notices during your next visit
Data Retention
We retain personal information for as long as necessary to:
- • Provide our services and support
- • Comply with legal obligations
- • Resolve disputes and enforce agreements
- • Improve our services and offerings
Ready to Explore the Dominican Republic?
Now that you understand how we protect your privacy, let's start planning your perfect Dominican adventure with Manny Tours.